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Bill Pollard

Bill Pollard

Founder — Delta One Leadership Institute

Bill Pollard is the founder of Delta One Leadership Institute and Chairman of Fairwyn Investment Company, a private investment firm. From 1977 to 2002, Bill served twice as Chief Executive Officer of The ServiceMaster Company. He also served as Chairman of the Board of ServiceMaster from 1990 to April 2002 and was elected Chairman Emeritus in 2002 when he retired from the Board. During his leadership of ServiceMaster, the Company was recognized by Fortune magazine as the #1 service company among the Fortune 500. ServiceMaster also was identified as a “star of the future” by The Wall Street Journal and recognized by the Financial Times as one of the most respected companies in the world. Bill has served as a director of several public companies and a number of charitable, religious, and educational organizations. He is a graduate of Wheaton College in Illinois, and received a J.D. from Northwestern University School of Law. From 1963 to 1972 he practiced law, and from 1972 to 1977 he served on the faculty and as a Vice President of Wheaton College. He is the author of the best selling book, The Soul of the Firm and also has written for or contributed to many other books and magazines. His also wrote Serving Two Masters? Reflections on God and Profit. His newest book, The Tides of Life: Learning to Lead and Serve as You Navigate the Currents of Life, is scheduled for release in late April.

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September 16, 2026
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